Privacy Policy

Last updated: January 2025

1. Introduction

We at Bizdex value your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal data when you use our Service.

2. Data we collect

a) Information you provide

  • Registration details: name, email, password.
  • Profile information: company, role, network details, photo.
  • Content you upload: your contacts, data imports (e.g., from LinkedIn, CRM), any other data you submit.
  • Payment information: billing details, payment method (handled via third-party payment processor).
  • Communications: messages you send through Bizdex, support requests.

b) Automatically collected data

  • Usage data: pages visited, features used, time spent, connection events.
  • Device & log data: IP address, browser or device type, operating system, the pages you view, links you click.
  • Cookies and tracking: we use cookies and similar technologies to collect info (see below).

c) Third-party sources

  • If you import contacts from LinkedIn, email, CRM: you may provide us data collected by or about you from those services (with your consent).
  • We may receive information from our service providers and partners.

3. How we use your data

We use your information to:

  • Provide, operate and maintain the Service.
  • Support your registration and authentication.
  • Process payments and manage subscriptions.
  • Enable features like network search, AI matching, recommendations.
  • Improve and customize the Service (analytics, product development).
  • Communicate with you (service updates, promotional offers, surveys).
  • Comply with legal obligations.

4. Legal bases for processing (EU)

To the extent required under EU-GDPR:

  • Performance of contract (to provide the Service you requested).
  • Legitimate interests (improving Service, preventing fraud, security).
  • Consent (where you give it specifically).
  • Compliance with legal obligations.

5. Sharing your data

We may share your personal data with:

  • Service providers and subcontractors (payment processors, email, hosting, analytics).
  • Affiliates and subsidiaries (if any).
  • Legal authorities or third parties when required by law or to protect rights.
  • In connection with a merger, acquisition, or sale of assets (you'll likely receive notice).
  • Other users: If you choose to share data (e.g., creating a circle, inviting contacts) those recipients will have access to the data you share.

We do not sell your personal data to third-parties.

6. International data transfers

Your data may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). When we do so, we'll ensure appropriate safeguards are in place (standard contractual clauses, etc.).

7. Data retention

We will retain your personal data only as long as necessary for the purposes set out in this policy (or as required by law). When no longer needed, we will securely delete or anonymize your data.

8. Your rights (EU)

Where applicable, you have the right to:

  • Access your personal data and receive a copy.
  • Rectify inaccurate or incomplete data.
  • Erase your personal data ("right to be forgotten").
  • Restrict processing.
  • Object to processing.
  • Data portability (receive your data in a structured, commonly used format).
  • Withdraw consent at any time (where processing is based on consent).
  • Lodge a complaint with a supervisory authority (e.g., your local Data Protection Authority).

9. Cookies & tracking technologies

We use cookies and similar technologies to recognise you, maintain your session, analyse usage, and personalise your experience. You can disable cookies via your browser settings, but this may affect the Service's functionality.

10. Security

We take appropriate technical and organisational measures to protect your personal data against accidental or unauthorised destruction, loss, alteration, access or disclosure. However, no internet transmission is completely secure and we cannot guarantee absolute security.

11. Children's privacy

Our Service is not directed to children under 16 (or other age as required by local law). We do not knowingly collect personal data from anyone under that age. If you become aware that a minor provided us with personal data, please contact us and we will delete it.

12. Changes to this Privacy Policy

We may modify this Privacy Policy from time to time. We'll post the updated version with a new "Last updated" date. Your continued use after changes means you accept them.

13. Contact us

If you have questions about these policies or our data practices, contact us at:

support@bizdex.app
Keizersgracht 452
1016 GD, Amsterdam
Netherlands